Rajoka Assist

    Get secure support from Rajoka

    Use Rajoka Assist to request live help or set up secure device access for ongoing support.

    For Rajoka team members and approved clients only.

    Request SupportSet Up This Device
    Support & Privacy

    Request live support

    Need help right now? Start a support request so a Rajoka specialist can assist you.

    Request Support

    Set up this device

    Install Rajoka Assist on your device for secure unattended access when ongoing support is needed.

    Set Up This Device

    Not sure which option to choose? Start with Request live support.

    Live support

    • Best for immediate help
    • Use when a Rajoka specialist is already assisting you
    • Ideal for one-off troubleshooting or guided sessions

    Unattended access

    • Best for managed or ongoing support
    • Lets Rajoka access an approved device when support is required
    • Suitable for internal devices and approved client environments

    Device access should only be enabled on devices approved for Rajoka support.

    Download Rajoka Assist

    Choose the version that matches your device, then follow the setup steps below.

    Windows

    Download for Windows

    macOS

    Download for macOS

    Linux

    Download for Linux

    Need help choosing? Contact support@rajoka.com for guidance.

    Setup steps

    Rajoka Assist should be installed only when requested by Rajoka support or when unattended support has been approved.

    Desktop

    1. 1Download the installer
    2. 2Open the application
    3. 3Complete installation
    4. 4Follow the on-screen setup instructions
    5. 5Contact Rajoka support if you need help finishing configuration

    macOS: You may be asked to allow screen recording and accessibility permissions during setup.

    Mobile

    1. 1Open the mobile installer or setup link
    2. 2Install the application
    3. 3Follow permission prompts carefully
    4. 4Return to Rajoka support if additional guidance is needed

    Android: Full assistance may require additional accessibility permissions.

    Security & privacy

    Approved access only

    Rajoka Assist is intended only for Rajoka team members and approved client support environments.

    Privacy-first support

    Sessions should only be started with a trusted Rajoka specialist or as part of an approved support arrangement.

    Clear permissions

    Some device types may request system permissions during setup so support can function correctly.

    For sensitive environments, contact Rajoka before enabling unattended access.

    Need help now?

    Start a support request and a Rajoka specialist will guide you through the next step.

    Email Support

    Frequently asked questions

    Use Request Support when you need immediate help from a Rajoka specialist. This is the best option for one-off troubleshooting, guided sessions, or when you're unsure what you need.

    Support email

    support@rajoka.com

    Support hours

    Monday – Friday, 9am – 5pm

    Escalation

    For urgent matters, mark your request as urgent or email directly.

    Policies

    Support & Privacy

    Rajoka Assist supports approved team and client environments requiring secure technical assistance.

    Request Support